Repair Services

Powell Service Technicians are easily accessible and available to support customers with specialized assistance should problems occur.

Telephone Or E-Mail Troubleshooting and Consultation

During regular business hours (7:00am to 4:30pm EST), Powell engineers or technicians provide consultation or troubleshooting advice on the telephone or via e-mail free of charge for up to 15 minutes (during regular business hours only). After 15 minutes, or after regualr business hours, a consultation rate will apply.

To take advantage of this service, e-mail or call the Powell business phone number at 888.800.2310 (Toll Free) or 989.681.2158 (Local/Outside of US). A telephone attendant will direct your call to the appropriate engineer or technician.

Troubleshooting Tools

One simple and inexpensive way a customer can save money in troubleshooting fees and lost production is by purchasing Powell recommended test equipment kits. Through use of these tools and the help of a Powell Technical Service Representative via the telephone, your system problem may be quickly identified and resolved. Click here for more information...

In-Shop Parts Repair

Powell has a fully equipped repair facility to service parts on all Powell equipment. Items commonly repaired, rebuilt, or refurbished are:

  • manual and automated control and shut-off valves
  • pressure switches
  • pressure gauges
  • pressure transmitters
  • pressure transducers
  • flow meters
  • pumps
  • pneumatic motors
  • ORP electrodes
  • and many others.

Powell may charge an evaluation fee. Upon evaluation, a quotation for the necessary repair will be provided for customer approval. The evaluation fee is waived if the item is repaired by Powell or if a new item is purchased from Powell.

To take advantage of our in-shop repair services, call 989.681.2158 or email